Professional Scrum Master II

Too often, real experience is far from theory. That is why has developed a course for experienced Scrum Masters, and BrainRain is happy to host it in Ukraine for the first time.
Course purpose

Course purpose

Too often, real experience is far from theory. That is why has developed a course for experienced Scrum Masters, and BrainRain is happy to host it in Ukraine for the first time. The course is ideal for the Scrum Masters with over 1 year of practice and gives access to professional certification that is well-recognized and respected all over the world
What You Will Receive

What You Will Receive

  • training materials in English
  • Consulting session within 8 weeks after the training (1 hour)
  • Voucher for PSM II exam
  • 40% costs reduction for PSM III exam
  • Comfortable classroom with catering including lunch and coffee breaks.
Who is the course for

Who is the course for

The PSM course may be of interesting to everyone involved in Scrum-based software development; this course was specifically conceived for those who are responsible for processes within the team, interaction with each other and with business representatives, as well as process optimization, increasing their efficiency. For those who take on the very crucial role of Scrum Master.Product OwnersDevelopment teamsScrum Masters.Kanban teams that are interested in working on Scrum

What You Will Learn

Unlike the Professional Scrum Master (PSM) course which focuses on how to use Scrum, the Scrum framework and the role of the Scrum Master, PSM II is an advanced course helping students to understand the stances that characterize an effective Scrum Master and servant-leader while diving deep into how they serve the Development Team, Product Owner and organization.

Over the 2 days, students will learn about areas critical to growing as a successful Scrum Master such as:

  • The Scrum Master as a Teacher
  • The Scrum Master as a Coach & Mentor
  • The Scrum Master as a Facilitator
  • The Scrum Master as a Change Agent

As a Scrum Master, being able to identify, and effectively apply, which stance would benefit your team the most depending on the situation or circumstance could prove to be the key to the success of your team.

Throughout the class, your PST will provide stories, exercises, facilitation techniques (such as “Liberating Structures”), resources and more. There will also be time in class for the Professional Scrum Trainer (PST) to provide coaching on challenges that you and your classmates may be experiencing today or may in the future.

Course Objectives:

  • What practices, tools, skills and stances make an effective Scrum Master
  • How the Scrum principles and values help guide Scrum Masters in the decisions they make
  • How the Scrum Master acts as a servant-leader and improves their ability in this role
  • What the Scrum Master can do to support Development Teams and Product Owners to become more effective
  • Ways that the Scrum Master can help to change the environment making it more conducive for
  • Scrum Teams to be successful with greater agility
  • Provide tips and techniques for the Scrum Master to work with the rest of the organization in support of their Scrum Teams

Course Topics

  • Effects on the organization of a successful Scrum Master
  • Dealing with complexity and servant leadership
  • Dealing with team conflict
  • Removing impediments
  • Facilitation techniques
  • The Importance of a «Done» Increment
  • The Sprint Goal
  • Refresh the purpose of the Scrum Events
  • The role of management in Scrum
  • Successful product delivery
  • Measurement in Scrum
  • How to support the Product Owner
  • Understanding the challenges of middle management
  • Scrum Master as a change agent.

Warranties and certificates

The training is an official certification training from

The exam is taken online at If you use your password for 14 days and do not gain at least 85%, you will receive a second attempt to pass the test without additional charge.

For attending a course (not passing an exam), participants can also get 14 PDU points from the Project Management Institute (PMI).

Course coach

Magdalena Firlit

Magdalena’s Certificates

Courses taught by Magdalena


Magdalena Firlit – Scrum and Agile coach, consultant, trainer, mentor, life and business coach (certified trainer, ICF postgraduate student). With PST accreditation from, Magdalena can provide certified trainings like Professional Scrum Master, Professional Agile Leadership - Essentials and Professional Scrum Foundations.

  • 21+ years of professional experience.
  • Collaborated with Motorola Solutions, Sabre, Luxoft, Philips Morris, DreamLab Onet.p, Guidewire, currently working with corporations as well as start-ups, including regulative environments
  • Mentor at and Women in Technology
  • Guest lecturer (Agile Leadership)
  • Currently working as an independent Agile Transformation consultant and Professional Scrum Trainer

Magdalena is focused on flexible transformations of both organizations and teams. She collaborates with companies of various sizes and with all levels in the organization.

She also conducts trainings and seminars related to Agile, Scrum, Kanban and soft-skills.

She acts as a speaker at conferences, holds meetings with communities, seminars and trainings.

Upcoming trainings from Magdalena

I am interested

Payment options
798.98€ (23 570.00₴)